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Tanglewood Case Study 2

MGMT 364 Tanglewood Case Study 2 1. Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process. a) Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. This means the forecast for next year will be given as taken. b) Forecast of availabilities Next Year (Projected) (1) (2) (3) (4) (5) Exit Current Workforce (1) Store Associate 8500 4505 510 0 0 0 3485 (2) Shift Leader 1200 0600 192 0 0 408 (3) Department Manager 850 00 493 102 0 255 (4) Assistant Store Manager 150 0 0 9 69 12 60 (5) Store Manager 50 0 0 0 0 33 17 c) According to the data there are some factors that show that Tanglewood will have difficulty with filling vacancies because retail work is not what most recent college graduates are looking for as far as career choice. Tanglewood strives to hire people that can start at the bottom and work their way up. This desire, along with wanting employees to have college education, makes filling vacancies more difficult. A career in retail is not necessarily desired by college graduates, as they do not want to experience long hours, low pay, and conflicts with lower level employees. Many college graduates are capable of landing decent jobs with competitive pay and good hours. This kind of entry-level position at Tanglewood seems far from appealing, however the company does like to promote from within. Potential applicants may not be willing to stick it out long enough in order to get into management positions, so they may have a huge problem filling all of the necessary vacancies. d) Gap Analysis Next Year (Projected) (1) (2) (3) (4) (5) Year-end total 4505 1110 685 171 45 (column sum) External hires needed 3995 408 391 48 33 (current workforce-total)

Tiffany J Kingsberry Staffing HR614 Tanglewood Case Two For the store manager group, you will analyze the information and prepare a report showing the results of the Markov analysis and the EEO investigation. The Director asked you to address these questions in your written report: 1. Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process: Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. This means the forecast for next year will be taken as given. Fill in the empty cells in the forecast of labor availabilities in Table 1.1. Table 1.1 Markov Analysis Information Transition probability matrix Current year (1) (2) (3) (4) (5) Exit Previo us year (1) Store associate 0.53 0.06 0.00 0.00 0.00 0.41 (2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 (3) Department manager 0.00 0.00 0.58 0.12 0.00 0.30 (4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40 (5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit (1) Store associate 8,500 4505 510000 348 5 (2) Shift leader 1,2000 600 19200 408 (3) Department manager 85000 493 1020 255 (4) Assistant store manager 15000 9 69 12 60 (5) Store manager 500000 33 17 Gap analysis Next year (projected) (1) (2) (3) (4) (5) Year end total (column sum) 4505 1110 694 171 45 External hires needed (current workforce-total) 3995 90 156-21 5

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