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Competent Learner Model Research Papers

For more than 15 years, PCM has been successfully used in various facilities serving a wide range of populations. Unlike other crisis systems available, PCM is based on a behavior analytic model of intervention that utilizes established scientific techniques for de-escalating confrontive, disruptive and aggressive behaviors.

In crisis situations, PCM procedures actively teach the individual how to relax, as opposed to other systems that passively restrain the individual until they are fatigued, a practice which provides no opportunity for learning.

PCM is an advanced system of Crisis Prevention, Crisis De-escalation, Crisis Intervention, and Post-Crisis Intervention. PCM utilizes competency-based training and written tests to certify that all individuals meet or exceed the standards for certification in PCM. Other, less rigorous systems, offer certification based only on “participation.” PCM is the only complete crisis management system available that can ensure successful prevention and intervention with maximum safety, increased dignity and total effectiveness.


The Crisis Prevention component of the PCM system sets it apart from crisis intervention systems. By concentrating on teaching skills and changing the individual’s environment, it is possible to prevent those behaviors that can lead to crisis. Staff can decrease the overall number of crisis behaviors that may occur.

The Crisis De-escalation component builds upon the ground-work established during the prevention process. Participants learn strategies for prompting individuals to use the skills they learned during prevention. This enables staff to quickly and safely neutralize an escalating situation before it becomes necessary to physically intervene.

The Crisis-Intervention component teaches participants to rapidly stabilize and contain even the most severe crisis behaviors by utilizing painless physical procedures that totally avoid the use of awkward positioning and physical pain. By using these types of painless procedures, the staff preserves the dignity of the individual while maintaining a positive clinical relationship, as well as assisting the individual in regaining control.

The Post-Crisis Intervention component provides participants with the skills necessary to reintegrate the individual into their regular treatment and teaching programs. Participants will learn how to conduct post-crisis analysis, which includes ways of improving future interactions in a crisis situation.

Now, we want to share with you some of the pictures we took from our last PCM Training on April 2014. All of them have being trained on the following system:

  • A systematic approach for reducing violent and aggressive behavior
  • Designed for use in homes, schools, hospitals, and agencies
  • Emphasizes human dignity and freedom of choice
  • Avoids the use of pain
  • Teaches a step-by-step decision making process
  • Based on a feedback model of intervention
  • Yields practical effective solutions
  • Reduces liability and risk of litigation
  • Based on scientific principles
  • Utilizes a cognitive-behavioral model
  • Integrates with existing treatment and management systems
  • Facilitates total management
  • Results in greater staff confidence and increased staff morale
  • Cost effective
  • Developed by Certified Behavior Analysts

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